Shipping policy
At The 627 Collection, we are committed to delivering luxury-quality products in a timely and reliable manner. Please review our shipping options and policies below before completing your purchase.
Processing Time
All orders are processed within 1-2 business days (excluding holidays and weekends). Processing time is separate from shipping time.
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Options
We offer the following shipping methods:
- Economy Shipping: 5-7 business days
- Priority Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
Shipping timeframes begin after your order has been processed and shipped.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout. The 627 Collection is not responsible for delays or delivery issues caused by incorrect or incomplete addresses. Once an order has been shipped, we are unable to reroute or modify the delivery address.
Lost, Stolen, or Delayed Packages
After your order has been transferred to the shipping carrier, The 627 Collection is not responsible for:
- Carrier delays
- Lost packages
- Stolen packages marked as delivered
If your package is marked as delivered but not received, please contact the shipping carrier directly to file a claim.
Delivery Disclaimer
Shipping times are estimates and are not guaranteed. Delays may occur due to holidays, weather conditions, or carrier-related issues beyond our control. By placing an order with The 627 Collection, you acknowledge and agree to this Shipping Policy. Thank you for choosing The 627 Collection—where beauty, class, and expert quality are delivered with care.